We aim to exceed your Xpatations
We are an independent intermediary helping expats and internationals find and secure the best suitable home in The Netherlands, whether you’re renting or buying.
Xpatations
About us
We are based in the heart of The Netherlands, in the beautiful city of Rhenen, but we operate nationwide. The Dutch housing market is currently out of balance: demand far exceeds supply, both for rentals and purchases. On top of that Dutch rules and regulations can be complex and confusing. Even locals struggle to find housing — for internationals, the challenge can be even greater.
Xpatations has a broad and specialized network and can be a valuable partner in finding and securing your new home. Whether you’re looking for a furnished or unfurnished rental, or planning to buy a home — we’ve got you covered. At Xpatations, we aim to exceed your expectations.
Services
Services
Services
Subscription Options
To offer flexibility and clarity to our clients, we provide two types of subscriptions: the Dormant Subscription and the Active Subscription. Both are designed to support your housing search, but they serve different purposes depending on your timeline and readiness.
At every stage, we pride ourselves on our highly personal approach. Each client is matched with a Dedicated Agent who handles your search with care and attention to detail. As the founder, I remain personally involved as a back-up and point of escalation, ensuring that you benefit from both individual focus and our combined experience.
Dormant Subscription
Pre-active
Early Security
The Dormant Subscription is ideal if you’re planning ahead and want to secure our support for your upcoming housing search. It allows us to start preparing your case before your actual search begins. Once we receive your completed General Information/Intake Form and confirm that we can take on your case, you may opt to begin with this subscription.
During the dormant phase, we
Build your file with all relevant documents.
Proactively discuss your housing profile with landlords in our network.
Answer all assignment-related questions via WhatsApp and email.
This early preparation gives us a head start and increases the likelihood that we can take on your case when the active search needs to begin.
Build your file with all relevant documents.
Proactively discuss your housing profile with landlords in our network.
Answer all assignment-related questions via WhatsApp and email.
This early preparation gives us a head start and increases the likelihood that we can take on your case when the active search needs to begin.
Active Subscription
Active Subscription
Active Subscription
Active
6 Weeks Before
The Active Subscription begins approximately six weeks before your desired move-in date. This is when we actively assist in your housing search, leveraging our network and experience to find suitable properties that match your profile.
During the active phase, we
Actively monitor and select available listings.
Coordinate and schedule viewings on your behalf.
Guide you through the evaluation and application process.
Stay in close contact to adjust your search if needed.
Please note: Due to the boutique nature of our agency, we cannot always guarantee availability when your search begins—unless you are already signed up with a Dormant Subscription. To ensure we can support you when the time is right, we strongly recommend getting in touch early.
Actively monitor and select available listings.
Coordinate and schedule viewings on your behalf.
Guide you through the evaluation and application process.
Stay in close contact to adjust your search if needed.
Please note: Due to the boutique nature of our agency, we cannot always guarantee availability when your search begins—unless you are already signed up with a Dormant Subscription. To ensure we can support you when the time is right, we strongly recommend getting in touch early.
Discreet Real Estate Services
VIP
On Demand
We collaborate with leading real estate agencies throughout the Netherlands, offering our clients exclusive access to high-end properties that are not publicly listed — both for sale and for rent. These off-market opportunities are ideal for those who value privacy, discretion, and a bespoke approach.
Through our trusted network, we specialize in securing premium real estate within the silent sale and private rental markets nationwide. Whether you’re seeking a unique investment opportunity or a residence — temporary or otherwise — we ensure a highly personalized and strictly confidential process.
Naturally, all parties involved adhere to the highest standards of discretion and operate fully within the framework of Dutch laws and regulations.
For a tailored approach that meets your specific needs, please feel free to contact me directly — Rupert J. Agnes, founder and owner of Xpatations — and I’ll make sure everything is handled with the utmost care and precision.
We collaborate with leading real estate agencies throughout the Netherlands, offering our clients exclusive access to high-end properties that are not publicly listed — both for sale and for rent. These off-market opportunities are ideal for those who value privacy, discretion, and a bespoke approach.
Through our trusted network, we specialize in securing premium real estate within the silent sale and private rental markets nationwide. Whether you’re seeking a unique investment opportunity or a residence — temporary or otherwise — we ensure a highly personalized and strictly confidential process.
Naturally, all parties involved adhere to the highest standards of discretion and operate fully within the framework of Dutch laws and regulations.
For a tailored approach that meets your specific needs, please feel free to contact me directly — Rupert J. Agnes, founder and owner of Xpatations — and I’ll make sure everything is handled with the utmost care and precision.
Dedicated Agents
Dedicated Agents
Dedicated Agents
Our Team
We are located throughout the Netherlands
Rupert
Rupert is the Founder and Owner of Xpatations, a boutique real estate agency for expats in the Netherlands. He personally oversees all assignments through his dedicated team, ensuring consistent quality and full client support. With a Dutch background and international upbringing, Rupert studied International Business in the UK and completed courses at Cambridge. His career in real estate led him to specialise in helping expats settle smoothly in the Netherlands. By working with only a limited number of clients, he guarantees a highly personal and results-driven approach. Rupert is known for his integrity, market expertise, and strong reputation in the expat housing sector.
Anita
Anita is a true specialist when it comes to finding the right property in the right location — even when others can’t. With dedication and a sharp instinct for spotting hidden gems, she consistently delivers results that exceed expectations. Her personal commitment makes her an invaluable partner in any home search.
Claire
Claire is a young but already quite experienced real estate agent with a flair for luxury and design. Her unique blend of market expertise and aesthetic sense helps clients find homes that truly reflect their personality. With a highly personal and discreet approach, Claire turns every home search into a seamless and stylish experience.
Wouter
With hands-on experience in property management and leasing, Wouter knows the housing market inside out. His background in banking is an added asset for buying clients, while his knowledge of rental regulations ensures smooth processes. A true all-rounder, Wouter combines practical know-how with a service-oriented mindset.
Bo
Born and raised in Maastricht, Bo has a deep connection with the city and its unique housing market. With a background in real estate and a strong focus on personal attention, she bridges the gap between landlords and tenants in the private rental sector. Bo is committed to creating fast, efficient, and human-centered housing matches.
Joyce
Trust and clear communication are key to Joyce’s approach. With a background in law and a strong sense of responsibility, she supports both landlords and tenants with practical advice and a big smile. Joyce stands for commitment, integrity, and hands-on support in every rental journey.
Rupert
Rupert is the Founder and Owner of Xpatations, a boutique real estate agency for expats in the Netherlands. He personally oversees all assignments through his dedicated team, ensuring consistent quality and full client support. With a Dutch background and international upbringing, Rupert studied International Business in the UK and completed courses at Cambridge. His career in real estate led him to specialise in helping expats settle smoothly in the Netherlands. By working with only a limited number of clients, he guarantees a highly personal and results-driven approach. Rupert is known for his integrity, market expertise, and strong reputation in the expat housing sector.
Anita
Anita is a true specialist when it comes to finding the right property in the right location — even when others can’t. With dedication and a sharp instinct for spotting hidden gems, she consistently delivers results that exceed expectations. Her personal commitment makes her an invaluable partner in any home search.
Claire
Claire is a young but already quite experienced real estate agent with a flair for luxury and design. Her unique blend of market expertise and aesthetic sense helps clients find homes that truly reflect their personality. With a highly personal and discreet approach, Claire turns every home search into a seamless and stylish experience.
Wouter
With hands-on experience in property management and leasing, Wouter knows the housing market inside out. His background in banking is an added asset for buying clients, while his knowledge of rental regulations ensures smooth processes. A true all-rounder, Wouter combines practical know-how with a service-oriented mindset.
Bo
Born and raised in Maastricht, Bo has a deep connection with the city and its unique housing market. With a background in real estate and a strong focus on personal attention, she bridges the gap between landlords and tenants in the private rental sector. Bo is committed to creating fast, efficient, and human-centered housing matches.
Joyce
Trust and clear communication are key to Joyce’s approach. With a background in law and a strong sense of responsibility, she supports both landlords and tenants with practical advice and a big smile. Joyce stands for commitment, integrity, and hands-on support in every rental journey.
Rupert
Rupert is the Founder and Owner of Xpatations, a boutique real estate agency for expats in the Netherlands. He personally oversees all assignments through his dedicated team, ensuring consistent quality and full client support. With a Dutch background and international upbringing, Rupert studied International Business in the UK and completed courses at Cambridge. His career in real estate led him to specialise in helping expats settle smoothly in the Netherlands. By working with only a limited number of clients, he guarantees a highly personal and results-driven approach. Rupert is known for his integrity, market expertise, and strong reputation in the expat housing sector.
Anita
Anita is a true specialist when it comes to finding the right property in the right location — even when others can’t. With dedication and a sharp instinct for spotting hidden gems, she consistently delivers results that exceed expectations. Her personal commitment makes her an invaluable partner in any home search.
Claire
Claire is a young but already quite experienced real estate agent with a flair for luxury and design. Her unique blend of market expertise and aesthetic sense helps clients find homes that truly reflect their personality. With a highly personal and discreet approach, Claire turns every home search into a seamless and stylish experience.
Wouter
With hands-on experience in property management and leasing, Wouter knows the housing market inside out. His background in banking is an added asset for buying clients, while his knowledge of rental regulations ensures smooth processes. A true all-rounder, Wouter combines practical know-how with a service-oriented mindset.
Bo
Born and raised in Maastricht, Bo has a deep connection with the city and its unique housing market. With a background in real estate and a strong focus on personal attention, she bridges the gap between landlords and tenants in the private rental sector. Bo is committed to creating fast, efficient, and human-centered housing matches.
Joyce
Trust and clear communication are key to Joyce’s approach. With a background in law and a strong sense of responsibility, she supports both landlords and tenants with practical advice and a big smile. Joyce stands for commitment, integrity, and hands-on support in every rental journey.
Reviews
Reviews
Reviews
Hear from our clients
Below are summaries of the original reviews.
For the complete version check Xpatations on Trustpilot.
We cannot recommend Rupert Agnes of Xpatations highly enough! Finding a home in the Netherlands can be challenging, but Rupert made the entire process smooth, reassuring, and even enjoyable. He was incredibly responsive and confident that he would find us the right place—and he did! We got our first choice.
Jacquelyn Somach
Xpatations helped us search with some real constraints, as we were hiking and not easy to reach. They worked immediately to guide us toward a great option for us, but patiently showed us other options. Their communication was quick and complete. Rupert followed up even though he was on vacation to be sure we got in to our new place and that it was everything we expected. Highest ratings!
Ann Cook
Rupert provided exceptional service as our buying agent. His deep knowledge of the Dutch housing market and constant availability for questions made the process smooth. He took time to explain everything clearly and guide us through each step. A true professional who goes above and beyond. In short - Xpatations is highly recommend for anyone looking to buy a property in the Netherlands!
Noa K.
Xpatations has been of wonderful help for us in finding a home. They were very patient, and listened to our wants and needs, visited houses and sent us lots of photos so we can make a well informed decision about moving into a new house. They are very reliable and friendly and a very good professional. Their attention to details are remarkable and that was very useful.
Bogdan P.
Rupert was a referral for us and we are so glad to have been able to use his services. We engaged Rupert 3 months before we needed his services to ensure we would be able to secure his time. When we started looking in March he was able to find us a rental in a matter of weeks. He’s gone above and beyond helping us to secure our place, get everything setup, and make sure we settled in nicely.
Heather Farris
Rupert was recommended to us by our lawyer, and we couldn’t be happier with his services or the beautiful apartment he helped us find. He was very patient with two first-time and unexpected expats, easily communicating every step of the process and explaining carefully when we needed some extra help. We’ll be certain to use him again when our lease ends and we’re looking once more!
Rhonda Gilbertson
Rupert was recommended to us by our lawyer, and we couldn’t be happier with his services or the beautiful apartment he helped us find. He was very patient with two first-time and unexpected expats, easily communicating every step of the process and explaining carefully when we needed some extra help. We’ll be certain to use him again when our lease ends and we’re looking once more!
Rhonda Gilbertson
Rupert was a referral for us and we are so glad to have been able to use his services. We engaged Rupert 3 months before we needed his services to ensure we would be able to secure his time. When we started looking in March he was able to find us a rental in a matter of weeks. He’s gone above and beyond helping us to secure our place, get everything setup, and make sure we settled in nicely.
Heather Farris
Xpatations has been of wonderful help for us in finding a home. They were very patient, and listened to our wants and needs, visited houses and sent us lots of photos so we can make a well informed decision about moving into a new house. They are very reliable and friendly and a very good professional. Their attention to details are remarkable and that was very useful.
Bogdan P.
Rupert provided exceptional service as our buying agent. His deep knowledge of the Dutch housing market and constant availability for questions made the process smooth. He took time to explain everything clearly and guide us through each step. A true professional who goes above and beyond. In short - Xpatations is highly recommend for anyone looking to buy a property in the Netherlands!
Noa K.
Xpatations helped us search with some real constraints, as we were hiking and not easy to reach. They worked immediately to guide us toward a great option for us, but patiently showed us other options. Their communication was quick and complete. Rupert followed up even though he was on vacation to be sure we got in to our new place and that it was everything we expected. Highest ratings!
Ann Cook
We cannot recommend Rupert Agnes of Xpatations highly enough! Finding a home in the Netherlands can be challenging, but Rupert made the entire process smooth, reassuring, and even enjoyable. He was incredibly responsive and confident that he would find us the right place—and he did! We got our first choice.
Jacquelyn Somach
We cannot recommend Rupert Agnes of Xpatations highly enough! Finding a home in the Netherlands can be challenging, but Rupert made the entire process smooth, reassuring, and even enjoyable. He was incredibly responsive and confident that he would find us the right place—and he did! We got our first choice.
Jacquelyn Somach
Xpatations helped us search with some real constraints, as we were hiking and not easy to reach. They worked immediately to guide us toward a great option for us, but patiently showed us other options. Their communication was quick and complete. Rupert followed up even though he was on vacation to be sure we got in to our new place and that it was everything we expected. Highest ratings!
Ann Cook
Rupert provided exceptional service as our buying agent. His deep knowledge of the Dutch housing market and constant availability for questions made the process smooth. He took time to explain everything clearly and guide us through each step. A true professional who goes above and beyond. In short - Xpatations is highly recommend for anyone looking to buy a property in the Netherlands!
Noa K.
Xpatations has been of wonderful help for us in finding a home. They were very patient, and listened to our wants and needs, visited houses and sent us lots of photos so we can make a well informed decision about moving into a new house. They are very reliable and friendly and a very good professional. Their attention to details are remarkable and that was very useful.
Bogdan P.
Rupert was a referral for us and we are so glad to have been able to use his services. We engaged Rupert 3 months before we needed his services to ensure we would be able to secure his time. When we started looking in March he was able to find us a rental in a matter of weeks. He’s gone above and beyond helping us to secure our place, get everything setup, and make sure we settled in nicely.
Heather Farris
Rupert was recommended to us by our lawyer, and we couldn’t be happier with his services or the beautiful apartment he helped us find. He was very patient with two first-time and unexpected expats, easily communicating every step of the process and explaining carefully when we needed some extra help. We’ll be certain to use him again when our lease ends and we’re looking once more!
Rhonda Gilbertson
We cannot recommend Rupert Agnes of Xpatations highly enough! Finding a home in the Netherlands can be challenging, but Rupert made the entire process smooth, reassuring, and even enjoyable. He was incredibly responsive and confident that he would find us the right place—and he did! We got our first choice.
Jacquelyn Somach
Xpatations helped us search with some real constraints, as we were hiking and not easy to reach. They worked immediately to guide us toward a great option for us, but patiently showed us other options. Their communication was quick and complete. Rupert followed up even though he was on vacation to be sure we got in to our new place and that it was everything we expected. Highest ratings!
Ann Cook
Rupert provided exceptional service as our buying agent. His deep knowledge of the Dutch housing market and constant availability for questions made the process smooth. He took time to explain everything clearly and guide us through each step. A true professional who goes above and beyond. In short - Xpatations is highly recommend for anyone looking to buy a property in the Netherlands!
Noa K.
Xpatations has been of wonderful help for us in finding a home. They were very patient, and listened to our wants and needs, visited houses and sent us lots of photos so we can make a well informed decision about moving into a new house. They are very reliable and friendly and a very good professional. Their attention to details are remarkable and that was very useful.
Bogdan P.
Rupert was a referral for us and we are so glad to have been able to use his services. We engaged Rupert 3 months before we needed his services to ensure we would be able to secure his time. When we started looking in March he was able to find us a rental in a matter of weeks. He’s gone above and beyond helping us to secure our place, get everything setup, and make sure we settled in nicely.
Heather Farris
Rupert was recommended to us by our lawyer, and we couldn’t be happier with his services or the beautiful apartment he helped us find. He was very patient with two first-time and unexpected expats, easily communicating every step of the process and explaining carefully when we needed some extra help. We’ll be certain to use him again when our lease ends and we’re looking once more!
Rhonda Gilbertson
We cannot recommend Rupert Agnes of Xpatations highly enough! Finding a home in the Netherlands can be challenging, but Rupert made the entire process smooth, reassuring, and even enjoyable. He was incredibly responsive and confident that he would find us the right place—and he did! We got our first choice.
Jacquelyn Somach
Xpatations helped us search with some real constraints, as we were hiking and not easy to reach. They worked immediately to guide us toward a great option for us, but patiently showed us other options. Their communication was quick and complete. Rupert followed up even though he was on vacation to be sure we got in to our new place and that it was everything we expected. Highest ratings!
Ann Cook
Rupert provided exceptional service as our buying agent. His deep knowledge of the Dutch housing market and constant availability for questions made the process smooth. He took time to explain everything clearly and guide us through each step. A true professional who goes above and beyond. In short - Xpatations is highly recommend for anyone looking to buy a property in the Netherlands!
Noa K.
Xpatations has been of wonderful help for us in finding a home. They were very patient, and listened to our wants and needs, visited houses and sent us lots of photos so we can make a well informed decision about moving into a new house. They are very reliable and friendly and a very good professional. Their attention to details are remarkable and that was very useful.
Bogdan P.
Rupert was a referral for us and we are so glad to have been able to use his services. We engaged Rupert 3 months before we needed his services to ensure we would be able to secure his time. When we started looking in March he was able to find us a rental in a matter of weeks. He’s gone above and beyond helping us to secure our place, get everything setup, and make sure we settled in nicely.
Heather Farris
Rupert was recommended to us by our lawyer, and we couldn’t be happier with his services or the beautiful apartment he helped us find. He was very patient with two first-time and unexpected expats, easily communicating every step of the process and explaining carefully when we needed some extra help. We’ll be certain to use him again when our lease ends and we’re looking once more!
Rhonda Gilbertson
We cannot recommend Rupert Agnes of Xpatations highly enough! Finding a home in the Netherlands can be challenging, but Rupert made the entire process smooth, reassuring, and even enjoyable. He was incredibly responsive and confident that he would find us the right place—and he did! We got our first choice.
Jacquelyn Somach
Xpatations helped us search with some real constraints, as we were hiking and not easy to reach. They worked immediately to guide us toward a great option for us, but patiently showed us other options. Their communication was quick and complete. Rupert followed up even though he was on vacation to be sure we got in to our new place and that it was everything we expected. Highest ratings!
Ann Cook
Rupert provided exceptional service as our buying agent. His deep knowledge of the Dutch housing market and constant availability for questions made the process smooth. He took time to explain everything clearly and guide us through each step. A true professional who goes above and beyond. In short - Xpatations is highly recommend for anyone looking to buy a property in the Netherlands!
Noa K.
Xpatations has been of wonderful help for us in finding a home. They were very patient, and listened to our wants and needs, visited houses and sent us lots of photos so we can make a well informed decision about moving into a new house. They are very reliable and friendly and a very good professional. Their attention to details are remarkable and that was very useful.
Bogdan P.
Rupert was a referral for us and we are so glad to have been able to use his services. We engaged Rupert 3 months before we needed his services to ensure we would be able to secure his time. When we started looking in March he was able to find us a rental in a matter of weeks. He’s gone above and beyond helping us to secure our place, get everything setup, and make sure we settled in nicely.
Heather Farris
Rupert was recommended to us by our lawyer, and we couldn’t be happier with his services or the beautiful apartment he helped us find. He was very patient with two first-time and unexpected expats, easily communicating every step of the process and explaining carefully when we needed some extra help. We’ll be certain to use him again when our lease ends and we’re looking once more!
Rhonda Gilbertson
We cannot recommend Rupert Agnes of Xpatations highly enough! Finding a home in the Netherlands can be challenging, but Rupert made the entire process smooth, reassuring, and even enjoyable. He was incredibly responsive and confident that he would find us the right place—and he did! We got our first choice.
Jacquelyn Somach
Xpatations helped us search with some real constraints, as we were hiking and not easy to reach. They worked immediately to guide us toward a great option for us, but patiently showed us other options. Their communication was quick and complete. Rupert followed up even though he was on vacation to be sure we got in to our new place and that it was everything we expected. Highest ratings!
Ann Cook
Rupert provided exceptional service as our buying agent. His deep knowledge of the Dutch housing market and constant availability for questions made the process smooth. He took time to explain everything clearly and guide us through each step. A true professional who goes above and beyond. In short - Xpatations is highly recommend for anyone looking to buy a property in the Netherlands!
Noa K.
Xpatations has been of wonderful help for us in finding a home. They were very patient, and listened to our wants and needs, visited houses and sent us lots of photos so we can make a well informed decision about moving into a new house. They are very reliable and friendly and a very good professional. Their attention to details are remarkable and that was very useful.
Bogdan P.
Rupert was a referral for us and we are so glad to have been able to use his services. We engaged Rupert 3 months before we needed his services to ensure we would be able to secure his time. When we started looking in March he was able to find us a rental in a matter of weeks. He’s gone above and beyond helping us to secure our place, get everything setup, and make sure we settled in nicely.
Heather Farris
Rupert was recommended to us by our lawyer, and we couldn’t be happier with his services or the beautiful apartment he helped us find. He was very patient with two first-time and unexpected expats, easily communicating every step of the process and explaining carefully when we needed some extra help. We’ll be certain to use him again when our lease ends and we’re looking once more!
Rhonda Gilbertson
Rupert was recommended to us by our lawyer, and we couldn’t be happier with his services or the beautiful apartment he helped us find. He was very patient with two first-time and unexpected expats, easily communicating every step of the process and explaining carefully when we needed some extra help. We’ll be certain to use him again when our lease ends and we’re looking once more!
Rhonda Gilbertson
Rupert was a referral for us and we are so glad to have been able to use his services. We engaged Rupert 3 months before we needed his services to ensure we would be able to secure his time. When we started looking in March he was able to find us a rental in a matter of weeks. He’s gone above and beyond helping us to secure our place, get everything setup, and make sure we settled in nicely.
Heather Farris
Xpatations has been of wonderful help for us in finding a home. They were very patient, and listened to our wants and needs, visited houses and sent us lots of photos so we can make a well informed decision about moving into a new house. They are very reliable and friendly and a very good professional. Their attention to details are remarkable and that was very useful.
Bogdan P.
Rupert provided exceptional service as our buying agent. His deep knowledge of the Dutch housing market and constant availability for questions made the process smooth. He took time to explain everything clearly and guide us through each step. A true professional who goes above and beyond. In short - Xpatations is highly recommend for anyone looking to buy a property in the Netherlands!
Noa K.
Xpatations helped us search with some real constraints, as we were hiking and not easy to reach. They worked immediately to guide us toward a great option for us, but patiently showed us other options. Their communication was quick and complete. Rupert followed up even though he was on vacation to be sure we got in to our new place and that it was everything we expected. Highest ratings!
Ann Cook
We cannot recommend Rupert Agnes of Xpatations highly enough! Finding a home in the Netherlands can be challenging, but Rupert made the entire process smooth, reassuring, and even enjoyable. He was incredibly responsive and confident that he would find us the right place—and he did! We got our first choice.
Jacquelyn Somach
NVM
NVM
NVM
Code of Honor
Code of Honor
Code of Honor
We are an independent Expat Real Estate Agency that works and obeys to the Code of Practice of the Dutch Association of Real Estate Brokers and Real Estate Experts NVM*
We are an independent Expat Real Estate Agency that works and obeys to the Code of Practice of the Dutch Association of Real Estate Brokers and Real Estate Experts NVM*
We are an independent Expat Real Estate Agency that works and obeys to the Code of Practice of the Dutch Association of Real Estate Brokers and Real Estate Experts NVM*
The NVM member and the NVM estate agent are aware of the importance of their function in our society.
They must perform their work in good faith and reliably, expertly, and independently of others, and they must endeavor to maintain the quality of their services. In their communications they must be on guard for incorrect perceptions or images of persons, property, and rights, and with respect to their manner of working, interests, and position. Any failure to comply with this Code of Practice may be subject to disciplinary proceedings by the NVM.
The NVM member and the NVM estate agent must do everything in their power to fulfill the realistic expectations that clients are entitled to have of them.
They must protect and promote their interests. They may not reveal confidential information until a court, an arbitrator or a third party charged with giving a binding ruling compels them to disclose such information.
In the event that providing services to one client would be contrary to the interests of another client, the NVM member may represent the interests of only one of those clients.
The foregoing rule does not preclude two NVM estate agents who work for different branches of a member from representing clients who have conflicting interests, provided that they have obtained explicit permission from the clients in advance and the interests of those clients would not be harmed by their doing so.
In the event that negotiations are held with more than one candidate for a particular piece of property, he must inform the parties involved to that effect.
In the event that the other party is being represented by his own property expert, the other party may be contacted only through that expert.
The NVM member must ensure that its employees have sufficient knowledge of the matters for which they are responsible.
In the event that the knowledge required is not available in-house, the member must advise that an appropriate expert be consulted, or the negotiator must engage such an expert himself. The NVM estate agent may be involved only in matters with respect to which he has sufficient knowledge.
The NVM member and the NVM estate agent may not have any direct or indirect interest in immovable property unless it is their own residence or investment.
Thus, they may not trade in immovable property either directly or indirectly and they must refrain from engaging in any risk-bearing property development. They must avoid becoming involved in any conflict of interests.
The NVM member must ensure that its employees maintain good contacts with their colleagues and that they are never guilty of unfair competition.
They must prevent their employees from unnecessarily making any negative statements to third parties about colleagues or their colleagues’ actions. The clients’ interests may not be harmed in the event that a dispute arises with a colleague. This rule also applies in respect of the NVM estate agent.
The NVM member and the NVM estate agent must endeavor to prevent the escalation of any differences of opinion regarding their actions.
The must cooperate with the resolution of disputes by means of the forms of mediation established by the NVM.
The NVM member and the NVM estate agent also must comply with the NVM’s rules when acting outside the Netherlands.
Unless they make known in a timely manner that they will derogate from them, for example due to the laws, customary practice, or usage there.
The NVM member must ensure that the persons who are affiliated with it act in accordance with the NVM’s rules.
*NVM is the Dutch cooperative association of real estate agents and appraisers, of which Xpatations is not a member.
The NVM member and the NVM estate agent are aware of the importance of their function in our society.
They must perform their work in good faith and reliably, expertly, and independently of others, and they must endeavor to maintain the quality of their services. In their communications they must be on guard for incorrect perceptions or images of persons, property, and rights, and with respect to their manner of working, interests, and position. Any failure to comply with this Code of Practice may be subject to disciplinary proceedings by the NVM.
The NVM member and the NVM estate agent must do everything in their power to fulfill the realistic expectations that clients are entitled to have of them.
They must protect and promote their interests. They may not reveal confidential information until a court, an arbitrator or a third party charged with giving a binding ruling compels them to disclose such information.
In the event that providing services to one client would be contrary to the interests of another client, the NVM member may represent the interests of only one of those clients.
The foregoing rule does not preclude two NVM estate agents who work for different branches of a member from representing clients who have conflicting interests, provided that they have obtained explicit permission from the clients in advance and the interests of those clients would not be harmed by their doing so.
In the event that negotiations are held with more than one candidate for a particular piece of property, he must inform the parties involved to that effect.
In the event that the other party is being represented by his own property expert, the other party may be contacted only through that expert.
The NVM member must ensure that its employees have sufficient knowledge of the matters for which they are responsible.
In the event that the knowledge required is not available in-house, the member must advise that an appropriate expert be consulted, or the negotiator must engage such an expert himself. The NVM estate agent may be involved only in matters with respect to which he has sufficient knowledge.
The NVM member and the NVM estate agent may not have any direct or indirect interest in immovable property unless it is their own residence or investment.
Thus, they may not trade in immovable property either directly or indirectly and they must refrain from engaging in any risk-bearing property development. They must avoid becoming involved in any conflict of interests.
The NVM member must ensure that its employees maintain good contacts with their colleagues and that they are never guilty of unfair competition.
They must prevent their employees from unnecessarily making any negative statements to third parties about colleagues or their colleagues’ actions. The clients’ interests may not be harmed in the event that a dispute arises with a colleague. This rule also applies in respect of the NVM estate agent.
The NVM member and the NVM estate agent must endeavor to prevent the escalation of any differences of opinion regarding their actions.
The must cooperate with the resolution of disputes by means of the forms of mediation established by the NVM.
The NVM member and the NVM estate agent also must comply with the NVM’s rules when acting outside the Netherlands.
Unless they make known in a timely manner that they will derogate from them, for example due to the laws, customary practice, or usage there.
The NVM member must ensure that the persons who are affiliated with it act in accordance with the NVM’s rules.
*NVM is the Dutch cooperative association of real estate agents and appraisers, of which Xpatations is not a member.
The NVM member and the NVM estate agent are aware of the importance of their function in our society.
They must perform their work in good faith and reliably, expertly, and independently of others, and they must endeavor to maintain the quality of their services. In their communications they must be on guard for incorrect perceptions or images of persons, property, and rights, and with respect to their manner of working, interests, and position. Any failure to comply with this Code of Practice may be subject to disciplinary proceedings by the NVM.
The NVM member and the NVM estate agent must do everything in their power to fulfill the realistic expectations that clients are entitled to have of them.
They must protect and promote their interests. They may not reveal confidential information until a court, an arbitrator or a third party charged with giving a binding ruling compels them to disclose such information.
In the event that providing services to one client would be contrary to the interests of another client, the NVM member may represent the interests of only one of those clients.
The foregoing rule does not preclude two NVM estate agents who work for different branches of a member from representing clients who have conflicting interests, provided that they have obtained explicit permission from the clients in advance and the interests of those clients would not be harmed by their doing so.
In the event that negotiations are held with more than one candidate for a particular piece of property, he must inform the parties involved to that effect.
In the event that the other party is being represented by his own property expert, the other party may be contacted only through that expert.
The NVM member must ensure that its employees have sufficient knowledge of the matters for which they are responsible.
In the event that the knowledge required is not available in-house, the member must advise that an appropriate expert be consulted, or the negotiator must engage such an expert himself. The NVM estate agent may be involved only in matters with respect to which he has sufficient knowledge.
The NVM member and the NVM estate agent may not have any direct or indirect interest in immovable property unless it is their own residence or investment.
Thus, they may not trade in immovable property either directly or indirectly and they must refrain from engaging in any risk-bearing property development. They must avoid becoming involved in any conflict of interests.
The NVM member must ensure that its employees maintain good contacts with their colleagues and that they are never guilty of unfair competition.
They must prevent their employees from unnecessarily making any negative statements to third parties about colleagues or their colleagues’ actions. The clients’ interests may not be harmed in the event that a dispute arises with a colleague. This rule also applies in respect of the NVM estate agent.
The NVM member and the NVM estate agent must endeavor to prevent the escalation of any differences of opinion regarding their actions.
The must cooperate with the resolution of disputes by means of the forms of mediation established by the NVM.
The NVM member and the NVM estate agent also must comply with the NVM’s rules when acting outside the Netherlands.
Unless they make known in a timely manner that they will derogate from them, for example due to the laws, customary practice, or usage there.
The NVM member must ensure that the persons who are affiliated with it act in accordance with the NVM’s rules.
*NVM is the Dutch cooperative association of real estate agents and appraisers, of which Xpatations is not a member.
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Wildemanstraat 5
3921 ED Elst (Utrecht)
The Netherlands
Wildemanstraat 5
3921 ED Elst (Utrecht)
The Netherlands
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